Branding & Settings

Customize your company logo, brand colors, prospecting industry, and commission structure. Your reps see your branding — Arriv One stays credited beneath it.

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Branding

PNG or JPG. Shown in the app header for your reps. Remove to revert to the Arriv One logo.

Controls how big your logo appears in the app header. Does not affect Khetha IQ pages.

Overrides the color of buttons and interactive elements. Leave blank to use the primary color.

Overrides the text color on buttons. Leave blank for auto-contrast.

Swap primary & secondary colors

Exchange the roles of your primary and accent colors — primary drives surfaces/backgrounds, accent drives buttons and interactive elements.

Header preview

Your company
Admin Users

Invite additional admin users to your tenant. Admins have full access to manage the team, integrations, billing, and settings.

No additional admins yet. Invite your first admin above.

Email Provider

Connect your own email provider so every email sends from your company's address. Reps pick from your verified sending addresses in the Email Hub. When unset, the Arriv-managed account is used.

Enable this so SMTP-connected reps can see their inbox in the Email Hub. Forward incoming emails to the webhook URL below — we'll parse and store them so reps can read replies.

Reps pick from these in the Email Hub.

No addresses added yet.

Text Message Alerts

Get a text message the moment something needs your attention, starting with new job applications. Use a number from Arriv, or connect your own.

Get a number

Choose a local number for your company to send from. Numbers are provisioned on your Arriv One account.

Text me when a new application arrives

Every application submitted through your job pages sends one message to the numbers below.

No numbers added yet.

Custom domain
Not set
Not set

Your custom domain and subdomain are managed by Arriv One. To change or add a custom domain, please contact sales.

Prospecting

Sets the target your reps prospect for. Drives the prospecting engine and call scripts.

Comma-separated keywords that narrow prospect searches for your industry.

Commission structure

Decimal for percentages (0.15 = 15%), or dollar amount for fixed-per-deal.

For reps on base + commission, set each rep’s salary or hourly base on the Payroll Settings page.

Arriv Payroll

Enable Arriv Payroll for this company

Turn on to add payroll runs, pay periods, and payout submissions. Not every company needs Arriv Payroll — leave it off to hide those tools for this company.

This is a paid add-on. Please contact support to enable Arriv Payroll for your company.

Khetha IQ

Enable Khetha IQ for this company

Turn on to add recruiting, candidate pipelines, interview scorecards, and hiring analytics. Not every company needs Khetha IQ — leave it off to hide those tools for this company.

This is a paid add-on. Please contact support to enable Khetha IQ for your company.

Employee Management System (HRIS)

Where your hired employees are managed. When you hire through Khetha IQ, the candidate is transferred to this system. This is about employee records — not performance data.

Performance Data Source

Where employee performance data comes from for the Khetha IQ Learning System. This is separate from your HRIS — it's the system that tracks goals, metrics, and performance reviews (Lattice, 15Five, Asana, Jira, or a custom metrics API).

Sales Growth Advisor Job Posting

Customize the job title, career page text, and email signature used across your hiring emails. Leave any field blank to use the default value.

Email Templates

Customize the subject line and opening paragraph for each automated hiring email. Leave any field blank to use the default wording. Your logo and brand colors are automatically applied to every email.

Application Received

Interview Invitation

Interview Scheduled

Offer Extended

Offer Not Extended

Application Accepted

Application Closed

Application Waitlist

Custom Action Button

Customize the action button shown on each contact's detail page (replaces the old "Convert to Job" button). Choose where it sends reps and which services/products they select before continuing.

Reps select services/products, then the contact is converted to a customer and taken to their Customer 360 page.

Reps select from this list before continuing. Add the services or products your team sells.

Invoice Template

Customize the invoice PDF sent to your customers. Your logo and brand colors are used by default; override specific elements here.

Enter as a percentage (e.g. 7.5 for 7.5%). Leave 0 for no tax.

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